ONIX models are sold on international markets through our official distributors and their dealers. You can find them listed on our website. These distributors and sellers provide direct warranty on ONIX models in their local market.
If you are in doubt about any international seller, please reach out to us at world@onixhiend.com for confirmation on their status.
We also partnered with Shanling for sales on their only directly run shop at https://store.shanling.com/ Please reach out to them at shop@shanling.com in regards to any shipping inquiries or warranty.
ONIX does not sell directly on Aliexpress. All sellers on Aliexpress are independent Chinese dealers and ONIX doesn’t provide any warranty or support for these units. Please reach out directly to your Aliexpress seller for support or warranty.
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At ONIX, we worked hard to establish a network of reliable distributors and dealers around the World. These people are committed to ensuring that ONIX products are shipped, stored, distributed and maintained to the highest standards, providing customers the easiest way to purchase ONIX products. And if any problem emerges, they will be there to help you with it, at the shortest time, in your shared language and at minimum cost. We always recommend to shop with your local distributor or dealer if possible.
If you are located in a region without an official ONIX dealer, we recommend shopping at the official shop of Shanling at https://store.shanling.com/
